Frequently Asked Questions

Honest answers to your questions about this tool

Privacy & Data Storage

Q: Can I sync my data across devices?

Yes! All users get automatic cloud sync across all devices when logged in. Your data is securely stored and accessible from any device.

Q: Is cloud backup available?

Yes! All users get secure cloud backup with AES-256 encryption at rest. Your data is automatically backed up and protected. Row-level security ensures only you can access your information.

Q: How do you store my data securely?

We use industry-standard security practices for all users:

Encrypted at rest in secure cloud storage (AES-256)
HTTPS/TLS encryption in transit
Row-level security (only you can access your data)
SOC 2 Type II certified infrastructure (Supabase)
Regular security audits and updates

Q: Is my data encrypted?

All users: Your data is stored in our secure cloud database with AES-256 encryption at rest. Your data is protected by row-level security, ensuring only you can access your information through the app.

Q: Can you recover my data if I lose it?

All users: Your data is automatically backed up to the cloud. Sign in from any device to restore your information. If you forget your login credentials, use the password reset feature to regain access.

Q: Can I use this on multiple devices?

Yes! All users get automatic data syncing across all devices (phone, tablet, computer). Sign in from any device and your data will be there.

Development & Features

Q: What features does MTT include?

All features are free and included for everyone:

Comprehensive transition checklists
State-by-state veteran benefits comparison
Military-to-civilian resume builder with translation helper
Retirement calculator (BRS & High-3)
VA disability claims builder
Timeline and goal tracking
Automated reminders
Cloud storage & sync across devices
Curated resource library
Career guides for 272 MOS/ratings

Q: When will new features be added?

We're actively developing new features based on veteran feedback. Upcoming features include:

Native mobile apps (iOS & Android)
Enhanced smart notifications
AI-powered document automation
Integration with VSOs and TAP programs

All new features will be free for all users.

Q: What if you shut down?

All users: You'll receive advance notice and full data export in multiple formats. Your encrypted data is yours to keep. We believe in data portability and your right to own your information.

We're committed to serving veterans long-term, but we'll always ensure you can take your data with you.

Trust & Pricing

Q: Why should I trust you with my data?

We use industry-standard security: AES-256 encryption at rest, HTTPS/TLS encryption in transit, and row-level security ensuring only you can access your data through the app. We never sell your data, and we're veteran-owned so we understand the sensitivity of transition planning information. This is a planning tool - we recommend not storing detailed medical records here.

Q: How much does this cost?

Military Transition Toolkit is 100% free for all servicemembers and veterans. No subscriptions, no hidden fees, no paywalls. All features are available to everyone at no cost.

MTT is 100% free for all servicemembers and veterans. Optional donations are welcome but never required. Active duty, veterans, and military families have enough to worry about - focus on your transition, we've got the rest covered.

Q: Will this always be free?

Yes. Our mission is to keep MTT completely free for all transitioning servicemembers and veterans. If we ever face circumstances that require changes to this model, current users will be grandfathered in and continue to have free access.

We believe you've earned this. Your service and sacrifice are worth more than a subscription fee.

Q: What's your background?

We're a veteran-owned team. The founder is currently going through their own MedBoard transition right now. This tool was built out of personal necessity - experiencing the same confusion and overwhelm you're facing. We're using modern AI development tools to build quickly and affordably so we can help transitioning service members NOW rather than years from now.

Q: Is this HIPAA compliant?

This app is a planning and organizational tool, not a medical records system. While we use strong encryption and security practices, it is not HIPAA compliant and should not be used to store detailed protected health information. Keep comprehensive medical records in secure, HIPAA-compliant systems designed for that purpose.