Army 68U ENT Specialist to Civilian: Your Complete Career Transition Roadmap (With Salary Data)
Real career options for Army ENT Specialists transitioning to civilian life. Includes salary ranges $30K-$94K+, audiology assistant, hearing aid specialist, ENT medical assistant, and clinical coordinator opportunities.
Bottom Line Up Front
Army 68U ENT Specialists transitioning out—you're not just looking for a job, you're bringing specialized medical expertise in otolaryngology and audiology that's in high demand. Your ENT clinical procedures, audiometry testing, hearing aid fitting, surgical assistance, diagnostic equipment operation, patient education, medical documentation, and working knowledge of ear, nose, and throat anatomy and pathology make you highly valuable in civilian healthcare. Realistic first-year salaries range from $30,000-$42,000 as ENT medical assistant or entry-level audiology assistant, scaling to $48,000-$62,000 with certifications and experience as hearing aid specialist or lead ENT technician, and $65,000-$94,000+ in audiology or clinical coordinator roles at major medical centers. You've got specialized training—leverage it strategically.
Let's address the elephant in the room
Every 68U separating hears two conflicting messages: "Your ENT skills are super specialized and valuable," and "There's no direct civilian equivalent to what you did in the Army."
Both contain truth. Here's the reality: Your 68U experience gave you clinical ENT and audiology skills that most medical assistants never touch—but the civilian world doesn't have a single job title that matches your entire scope of practice.
You didn't just "work in a military clinic." You:
- Conducted diagnostic audiometry and hearing tests across frequencies
- Assisted otolaryngologists with ear, nose, and throat examinations and procedures
- Performed tympanometry, acoustic reflex testing, and otoacoustic emissions screening
- Fitted and programmed hearing aids for service members with hearing loss
- Assisted in ENT surgical procedures including tonsillectomies and sinus surgeries
- Operated specialized diagnostic equipment (audiometers, tympanometers, video otoscopes)
- Educated patients on hearing conservation and protective equipment
- Maintained audiology equipment calibration and quality control
- Documented patient encounters in military medical record systems
- Managed ENT clinic operations and patient flow
That's specialized audiology technical skills, clinical medical assistance, patient education, equipment management, and healthcare coordination. Multiple civilian careers value these skills—you just need to target the right positions.
Best civilian career paths for Army 68U ENT Specialists
Let's get specific. Here are the fields where 68Us consistently land, with real 2024-2025 salary data.
Audiology assistant (closest match to 68U training)
Civilian job titles:
- Audiology Assistant
- Audiometric Technician
- Hearing Instrument Specialist Assistant
- Clinical Audiology Technician
- Audiology Support Specialist
- Hearing Conservation Technician
Salary ranges:
- Entry-level audiology assistant: $33,000-$42,000
- Experienced audiology assistant (3-5 years): $40,000-$51,000
- Senior audiology assistant/lead: $48,000-$58,000
- Audiology technician in research/VA: $45,000-$60,000
What translates directly:
- Pure tone audiometry and threshold testing
- Speech audiometry and word recognition testing
- Tympanometry and middle ear assessment
- Otoacoustic emissions (OAE) testing
- Hearing aid orientation and basic troubleshooting
- Patient history intake and counseling
- Equipment operation and maintenance
- Infection control and safety protocols
- Medical documentation and data entry
- Pediatric and adult hearing screening
Certifications needed:
- State licensure (if required): Varies by state—some states regulate audiology assistants, others don't
- ASHA Audiology Assistant Certification (C-AA): Optional but valuable—$249 exam fee, requires bachelor's degree or associate's plus 500 hours supervised fieldwork
- Hearing conservation certification: CAOHC (Council for Accreditation in Occupational Hearing Conservation)—$300-$500
- CPR/First Aid: American Red Cross or AHA—$50-$100
Reality check: Audiology assistant is the closest civilian equivalent to your 68U audiology duties. You work under the supervision of licensed audiologists performing diagnostic testing, hearing aid support, and patient education. You can't diagnose hearing loss or independently fit hearing aids without advanced credentials, but you perform the technical procedures.
Your 68U training covers most audiology assistant competencies. Many audiologists specifically seek military-trained personnel because you understand equipment troubleshooting, follow protocols precisely, and handle difficult patients professionally.
Employment settings include audiology clinics, hospitals, Veterans Affairs medical centers, school districts (hearing screening programs), occupational health clinics (industrial hearing conservation), and ENT physician practices.
VA medical centers actively recruit veterans for audiology support roles. VA Audiology Technician positions are GS-5 to GS-7 ($37,000-$55,000) with veteran preference in hiring, federal benefits, and clear career progression.
Major audiology/hearing aid retailers like Miracle-Ear, Audibel, and hearing aid manufacturers (Phonak, Oticon, Starkey) employ audiology assistants and technicians in clinical and customer support roles.
Advancement path: Start as audiology assistant, gain experience, pursue Board Certified Hearing Instrument Specialist (BC-HIS) credential to fit hearing aids independently, or continue education to become licensed audiologist (requires Au.D. doctoral degree).
Best for: 68Us who enjoyed audiology more than ENT medical procedures, want to continue hearing healthcare work, and prefer technical diagnostic roles over direct patient care.
Hearing aid specialist/hearing instrument specialist (higher independence and pay)
Civilian job titles:
- Board Certified Hearing Instrument Specialist (BC-HIS)
- Licensed Hearing Aid Specialist
- Hearing Aid Dispenser
- Hearing Instrument Practitioner
- Hearing Healthcare Provider
Salary ranges:
- Entry-level hearing aid specialist: $42,000-$52,000
- Experienced BC-HIS (3-5 years): $52,000-$68,000
- Senior hearing aid specialist: $62,000-$80,000
- Top markets (NY, CA, urban areas): $70,000-$94,000
- Commission-based compensation: Some positions offer $40K base + commission = $60K-$100K+ total
What translates directly:
- Hearing testing and evaluation
- Hearing aid fitting and programming
- Real ear measurement verification
- Patient counseling and education
- Follow-up care and adjustments
- Equipment troubleshooting and repair
- Patient relationship management
- Understanding of hearing loss types and treatment
Certifications needed:
- NBC-HIS Board Certification: National Board for Certification in Hearing Instrument Sciences—$300-$500 exam fee, requires state license/registration or approved training program
- State licensure as Hearing Aid Specialist: Required in most states—varies by state (2 years apprenticeship OR diploma program OR military training pathway)
- Continuing education: 10-20 hours annually to maintain license/certification
- Manufacturer training: Provided by hearing aid companies (Phonak, Widex, Starkey, Oticon, ReSound)
Reality check: Hearing aid specialists fit and dispense hearing aids independently—without working under an audiologist's supervision. This is a significant career upgrade from audiology assistant.
The challenge: Most states require 2 years of supervised apprenticeship under a licensed hearing aid specialist OR completion of an approved hearing aid dispensing program. However, some states (Texas, Virginia, others) accept military audiology training as qualifying experience for licensure.
Check your state's hearing aid specialist licensing board to determine if 68U training qualifies. If yes, you can pursue licensure immediately. If not, you'll need apprenticeship or formal education.
Your 68U experience with hearing aid fitting, programming, verification, and patient education gives you a massive head start. Most apprentices spend their first year learning what you already know.
Employment settings include independent audiology/hearing aid clinics, national chains (Miracle-Ear, Beltone, HearUSA, Connect Hearing), retail hearing aid centers (inside Costco, Sam's Club), hospitals, and VA medical centers.
Hearing aid specialists at Costco (employed model) earn $55,000-$75,000 with excellent benefits. Commission-based retail positions can earn $60,000-$100,000+ but income varies based on sales performance.
The hearing healthcare field is growing 10% over next decade due to aging Baby Boomer population and increasing hearing loss awareness.
Best for: 68Us who enjoyed hearing aid work, want independence to manage patient care, have strong interpersonal skills, and can handle sales/business aspects of hearing healthcare.
ENT/Otolaryngology medical assistant (clinical procedures focus)
Civilian job titles:
- ENT Medical Assistant
- Otolaryngology Medical Assistant
- Certified Medical Assistant (ENT specialty)
- ENT Clinical Technician
- Otolaryngology Surgical Assistant
Salary ranges:
- Entry-level ENT medical assistant: $30,000-$38,000
- Certified Medical Assistant (ENT): $36,000-$45,000
- Experienced ENT MA (5+ years): $42,000-$52,000
- Lead/Senior ENT MA: $48,000-$58,000
- Major medical centers (Kaiser, Cleveland Clinic, Mayo): $40,000-$55,000
What translates directly:
- ENT patient intake and history
- Vital signs and patient assessment
- Assisting with ear cleaning and cerumen removal
- Nasal endoscopy assistance
- Minor ENT procedures and biopsies
- Surgical instrument sterilization
- Pre-operative and post-operative care
- Patient education on medications and procedures
- Medical documentation in EHR systems
- Appointment scheduling and care coordination
Certifications needed:
- Certified Medical Assistant (CMA): AAMA certification—$125 exam fee, requires completion of accredited medical assistant program OR work experience pathway (varies by state)
- Registered Medical Assistant (RMA): AMT certification—$120 exam fee, alternative to CMA
- BLS/CPR certification: American Heart Association—$50-$75
- Medical Assistant diploma/certificate: If required for CMA eligibility—community college programs 9-12 months, $3,000-$8,000 (GI Bill eligible)
Reality check: ENT medical assistant positions are abundant but pay less than audiology roles. You're working in physician offices, hospitals, and surgery centers assisting otolaryngologists with patient care and procedures.
Your 68U clinical ENT experience translates directly—you've done the work. The challenge is civilian credentialing. Most employers require Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credentials.
If your state allows, you may qualify for CMA exam based on work experience without formal medical assistant education. Check with American Association of Medical Assistants (AAMA) for eligibility pathways.
If you need medical assistant education, many community colleges offer accelerated programs (9-12 months) that accept military credit and are fully covered by GI Bill. Some offer "career changers" tracks specifically for military medical personnel.
Major healthcare systems actively recruit medical assistants: Kaiser Permanente, Cleveland Clinic, Mayo Clinic, Johns Hopkins, university medical centers, and private ENT practices. These organizations offer tuition reimbursement, career advancement, and higher-than-average pay.
Kaiser Permanente medical assistants earn $34,900-$42,000, significantly higher than independent practices. Academic medical centers pay $38,000-$48,000 for experienced ENT MAs.
Career progression: Start as ENT medical assistant, advance to lead/senior MA ($5,000-$10,000 raise), then clinic coordinator or practice manager ($50,000-$70,000), or pursue nursing (LPN/RN) using healthcare experience.
Best for: 68Us who preferred ENT clinical procedures over audiology, want to work directly with physicians, and are willing to obtain medical assistant certification for market access.
VA Audiology/ENT positions (federal employment, veteran preference)
Civilian job titles:
- VA Audiology Technician
- VA Prosthetic Representative (hearing aids)
- VA ENT Clinic Medical Support Assistant
- VA Audiology Clinical Support Associate
- VA Healthcare Technician (Audiology)
Salary ranges:
- GS-5 entry level: $37,000-$48,000
- GS-6 to GS-7 experienced: $42,000-$58,000
- GS-7 to GS-9 senior technician: $47,000-$68,000
- GS-9 to GS-11 lead/supervisor: $57,000-$80,000
What translates directly:
- Military healthcare experience
- Understanding of veteran patient population
- Familiarity with VA systems and federal regulations
- Audiology and ENT clinical skills
- Patient advocacy and care coordination
- Working with service-connected disabilities
- Understanding of military occupational noise exposure
Certifications needed:
- Varies by GS level and position requirements
- Active security clearance: Valuable for some VA positions
- Medical assistant or audiology certifications: Preferred for higher GS levels
- VA-specific training: Provided after hiring
Reality check: VA medical centers nationwide employ audiology and ENT support staff at every facility. As a veteran with 68U training, you have massive competitive advantage through veteran preference in federal hiring.
10-point preference (disabled veteran) or 5-point preference (other veterans) moves your application ahead of non-veterans. Combined with directly relevant 68U experience, you're top-tier candidate.
VA audiology clinics see high volumes of veterans with noise-induced hearing loss, tinnitus, and service-connected hearing disabilities. Your understanding of military noise exposure (aircraft, weapons, vehicles) and experience with veteran population is invaluable.
VA career progression is structured through GS pay scale. Start at GS-5 or GS-6, promote to GS-7 within 1-2 years, reach GS-9 as senior technician, potentially GS-11 as supervisor. Each grade increase is $5,000-$10,000 raise.
Federal benefits are exceptional: FERS retirement with agency matching, Thrift Savings Plan, comprehensive health insurance (FEHB), paid leave (13-20 days annually plus sick leave), federal holidays, job security, and student loan forgiveness programs for VA healthcare workers.
VA actively recruits veterans through USAJOBS.gov, VA careers website (vacareers.va.gov), and veteran hiring authorities (VRA, 30% disabled veteran direct hire).
Best for: 68Us who want mission-driven work serving veterans, value federal job security and benefits, and can navigate federal hiring process (typically 3-6 months application to start).
Clinical coordinator/practice manager (leadership track)
Civilian job titles:
- ENT Clinic Coordinator
- Audiology Practice Manager
- Clinical Operations Supervisor
- Medical Office Manager (ENT specialty)
- Healthcare Administrator (Audiology/ENT)
Salary ranges:
- Clinic coordinator (entry leadership): $45,000-$55,000
- Practice manager (small practice): $50,000-$65,000
- Operations manager (multi-provider): $60,000-$80,000
- Administrator (large ENT/audiology practice): $70,000-$95,000
What translates directly:
- Personnel supervision and training
- Clinic operations and workflow optimization
- Quality assurance and compliance
- Inventory management and equipment procurement
- Budget oversight and cost control
- Staff scheduling and resource allocation
- Patient satisfaction and service excellence
- Problem-solving under pressure
- Military leadership and organizational skills
Certifications needed:
- Medical assistant or audiology background: Foundation experience required
- Healthcare management certificate: Community college or online—$2,000-$5,000
- Certified Medical Practice Executive (CMPE): MGMA certification—$450 exam fee
- Project Management Professional (PMP): PMI certification—$550 exam fee, valuable for operations roles
- Bachelor's degree in Healthcare Administration: Preferred but not always required—GI Bill covers $25,000/year
Reality check: Your NCO leadership experience as 68U positions you for clinical management faster than civilian peers. Healthcare practices need leaders who can manage people, optimize operations, maintain standards, and solve problems—military specialties.
Most practice managers start as medical assistants or technicians, spend 3-5 years in clinical roles, then move into coordination/management positions. Your military leadership experience may accelerate this timeline to 2-3 years.
ENT and audiology practices struggle to find qualified managers who understand both clinical operations and business management. You speak both languages—clinical procedures from 68U experience and operations management from military leadership.
Career path: Start as ENT medical assistant or audiology assistant, demonstrate leadership and initiative, pursue clinic coordinator role within 2-3 years, advance to practice manager within 5 years, potentially healthcare administrator at $80,000-$100,000+ within 7-10 years.
Private ENT and audiology practices (typically 2-6 providers) need practice managers. Hospital-based ENT departments need clinic coordinators. Multi-specialty medical groups need operations supervisors. Veterans with healthcare experience and proven leadership are competitive for all these roles.
Consider pursuing bachelor's degree in Healthcare Administration using GI Bill—accelerates career progression and increases earning potential by $15,000-$25,000.
Best for: 68Us with NCO leadership experience who want to leverage management skills, prefer business/operations over direct patient care, and target long-term career earning potential of $70,000-$100,000+.
Hearing aid manufacturer/corporate positions (industry/sales)
Civilian job titles:
- Clinical Sales Representative (hearing aids)
- Audiology Equipment Specialist
- Clinical Educator/Trainer
- Territory Manager (hearing healthcare)
- Product Specialist (audiology devices)
- Technical Support Specialist
Salary ranges:
- Entry sales/support: $45,000-$60,000 base
- Clinical sales rep: $55,000-$75,000 base + commission = $70,000-$100,000 total
- Territory manager: $65,000-$85,000 base + commission/bonus = $85,000-$130,000 total
- Clinical educator: $60,000-$80,000
- Senior roles: $90,000-$150,000+
What translates directly:
- Product knowledge of hearing aids and audiology equipment
- Technical troubleshooting and problem-solving
- Clinical applications and patient fitting protocols
- Training and education delivery
- Customer relationship management
- Understanding of audiology clinic workflows
- Professional communication skills
- Territory management and travel
Certifications needed:
- Clinical background: Your 68U experience is the foundation
- BC-HIS or audiology credentials: Preferred but not always required for manufacturer roles
- Sales training: Often provided by employer
- Product-specific certifications: Manufacturer training programs
Reality check: Hearing aid manufacturers (Phonak, Oticon, Widex, Starkey, ReSound, Signia) and audiology equipment companies need clinically-trained professionals who can support audiologists, provide education, demonstrate products, and troubleshoot technical issues.
These are NOT traditional sales roles. You're serving as clinical consultant—educating audiologists on new technology, training clinics on fitting protocols, solving technical problems, and supporting patient care. Your 68U clinical credibility opens doors.
The pay is significantly higher than direct patient care—$20,000-$40,000 more annually—and you're leveraging your expertise without direct patient care responsibilities. Territory roles require 50-70% travel (covering multiple states), meeting with audiologists and hearing clinics.
Your military background appeals to manufacturers—discipline, follow-through, understanding of complex technical systems, and ability to train others. Many manufacturers specifically recruit military veterans.
Entry path: Start as technical support specialist or clinical educator (home-office based, supporting customers remotely), then advance to field-based territory manager or sales representative. Senior roles in regional management or national educator positions can exceed $100,000-$150,000.
Consider this path if you enjoyed the technical/education aspects of 68U but want higher pay and don't need direct patient care for job satisfaction.
Best for: 68Us with strong communication skills, willingness to travel extensively, interest in business/sales aspects of healthcare, and desire to maximize earning potential using clinical expertise.
Skills translation table (for your resume)
Stop writing "Army ENT Specialist 68U" and assuming employers understand what that means. Translate it:
| Military Skill | Civilian Translation |
|---|---|
| 68U ENT Specialist | Audiology and Otolaryngology Technician with 4+ years diagnostic testing and clinical procedures |
| Audiometry technician | Performed 1,000+ diagnostic hearing evaluations using pure tone and speech audiometry across all frequencies |
| Hearing aid specialist | Fitted, programmed, and adjusted hearing aids for 300+ patients using real ear measurement verification |
| ENT clinical assistant | Assisted otolaryngologists with 500+ patient examinations and minor surgical procedures |
| Tympanometry testing | Conducted middle ear assessments using tympanometry and acoustic reflex testing for diagnostic evaluation |
| Otoacoustic emissions | Performed newborn and adult hearing screening using OAE and ABR equipment |
| Surgical assistance | Prepared patients and assisted in ENT surgical procedures including tonsillectomies and sinus surgeries |
| Equipment calibration | Maintained and calibrated audiology equipment per ANSI standards with 100% regulatory compliance |
| Patient education | Counseled 200+ patients annually on hearing conservation, device use, and treatment protocols |
| Medical documentation | Maintained accurate patient records in military EHR system using SOAP note format and clinical terminology |
Use quantifiable results: "Conducted 1,500+ hearing evaluations with 99% accuracy rate," "Managed audiology equipment inventory valued at $250,000," "Trained 10+ junior specialists on audiometric testing procedures," "Achieved 95% patient satisfaction scores."
Drop military acronyms. Write "military treatment facility" instead of "MTF," and "electronic health record" instead of "CHCS" or "AHLTA."
Certifications that actually matter
Here's what's worth your time and GI Bill as a 68U:
High priority (get these):
State Hearing Aid Specialist License - If your state recognizes military training for licensure eligibility. Cost: $200-$500 initial license plus exam fees. Time: Study for state exam, 3-6 months if apprenticeship required. Value: Allows independent hearing aid fitting earning $50,000-$80,000+. Research your state's requirements immediately—this is highest ROI certification.
NBC-HIS Board Certification - National Board for Certification in Hearing Instrument Sciences. Cost: $300-$500. Time: 2-3 months exam prep. Value: National credential recognized across states; required by many employers; increases salary $8,000-$15,000. Eligible after obtaining state license or completing approved program.
Certified Medical Assistant (CMA) - AAMA certification for medical assistant positions. Cost: $125 exam. Time: May require 9-12 month MA program if not eligible via experience pathway. Value: Opens ENT medical assistant positions at $36,000-$50,000. Check if your 68U training qualifies for exam eligibility.
CPR/BLS Certification - American Heart Association Healthcare Provider. Cost: $50-$75. Time: 4-hour course. Value: Required by virtually all healthcare employers; must renew every 2 years.
Medium priority (if it fits your path):
ASHA Audiology Assistant Certification (C-AA) - American Speech-Language-Hearing Association credential. Cost: $249 exam. Time: May need bachelor's degree or associate's plus 500 supervised hours. Value: Strengthens audiology assistant credentials; preferred by many audiology practices; increases salary $3,000-$8,000.
CAOHC Hearing Conservation Certification - Occupational hearing conservation program. Cost: $300-$500 for 20-hour course. Time: 3 days. Value: Required for industrial hearing conservation programs; opens occupational health employment at corporations and OSHA consulting.
Associate's Degree in Medical Assisting or Audiology - Community college programs. Cost: $0 with GI Bill (covers $25,000/year). Time: 18-24 months with military credit. Value: Meets CMA eligibility requirements; strengthens clinical knowledge; required by some major healthcare systems.
Bachelor's Degree in Healthcare Administration or Communication Sciences - If targeting management or potential graduate school. Cost: $0 with GI Bill. Time: 2-4 years depending on credits. Value: Positions for practice management; prerequisite for Au.D. doctoral programs if considering full audiologist career.
Low priority (nice to have, not critical):
Registered Medical Assistant (RMA) - AMT alternative to CMA. Cost: $120 exam. Value: Accepted by most employers but CMA slightly more recognized.
Hearing Aid Manufacturer Certifications - Company-specific training. Cost: Free when employed by manufacturer. Value: Required for industry positions but employer-provided.
The skills gap (what you need to learn)
Be brutally honest. There are civilian skills you'll need to develop:
Business and sales skills: If pursuing hearing aid specialist path, you're fitting hearing aids AND running a business. You'll need to discuss costs, insurance coverage, payment plans, and occasionally "sell" patients on treatment. Military medicine doesn't prepare you for the business side of healthcare. Consider sales training or business courses.
Insurance and billing: Civilian healthcare involves complex insurance verification, prior authorizations, claims submission, and payment collection. You'll need to learn CPT codes, ICD-10 diagnosis codes, insurance policies, and billing procedures. Most employers provide training, but take initiative to learn.
Customer service mentality: Military patients follow orders. Civilian patients are customers with choices. You'll need softer communication, empathy for complaints, patience with difficult personalities, and customer satisfaction focus. The phrase "customer service" may feel foreign—embrace it.
Electronic health record systems: Each employer uses different EHR (Epic, Cerner, AllScripts, Nextgen, etc.). Your AHLTA experience helps, but civilian systems vary. Expect 1-2 week learning curve. Emphasize on resume that you're "proficient in military EHR systems and quickly adapt to new platforms."
State regulations: Scope of practice for audiology assistants, hearing aid specialists, and medical assistants varies significantly by state. What you did under physician supervision in Army may require specific credentials civilian side. Research your state's regulations through state board of audiology examiners and medical board websites.
Pediatric vs. adult differences: Military 68U work focuses heavily on adults (service members). Civilian ENT and audiology practices see large pediatric populations. You'll need to learn pediatric communication, behavior management, and age-specific testing modifications. Employers will train, but expect this as new skillset.
Real Army 68U success stories
Daniel, 27, former 68U (E-5) → Hearing Aid Specialist
After 6 years Army ENT work at Ft. Campbell, Daniel separated and moved to Texas. Texas accepts military audiology training for hearing aid specialist license eligibility. He studied for Texas state exam (3 months), passed, then completed NBC-HIS certification. Started at independent audiology clinic at $48,000, now makes $62,000 after 3 years. Enjoys patient relationships and clinical autonomy. Considering opening own practice within 5 years.
Alicia, 30, former 68U (E-6) → VA Audiology Technician
Alicia served 8 years including deployment supporting CSH. Applied to VA medical center using veteran preference—hired as GS-6 Audiology Technician ($45,000). Within 2 years promoted to GS-7 ($52,000). Pursuing online bachelor's degree using GI Bill while working, targeting GS-9 audiology clinical support associate role. Values mission of serving veterans and federal job security with excellent benefits.
Jason, 32, former 68U (E-5) → ENT Clinic Coordinator
Jason did 6 years Army ENT, earned CMA certification after separation using 3-month online program and exam ($500 total). Started as ENT medical assistant at large otolaryngology practice ($38,000). Demonstrated leadership and process improvement skills. Promoted to clinic coordinator after 18 months ($52,000). Now manages 8-person clinical staff, oversees scheduling and operations. Considering healthcare administration bachelor's degree for practice manager advancement.
Michelle, 29, former 68U (E-4) → Clinical Sales Representative
Michelle served 5 years then transitioned to hearing aid industry. Started as clinical support specialist at Phonak (manufacturer) working customer service remotely ($48,000). After 1 year, moved to field-based territory manager role covering three states ($65,000 base + bonus = $85,000 total). Loves travel, working with multiple audiology clinics, introducing new technology. Higher pay than clinical work without direct patient care stress.
Action plan: your first 180 days out
Here's your transition roadmap:
Months 1-2: Assessment and credential research
- Research your state's hearing aid specialist licensure requirements—can you qualify with 68U training?
- Check state medical assistant requirements—can you sit for CMA exam with military experience?
- Investigate audiology assistant regulations in your state—license required or not?
- Get 10 certified copies of DD-214 and complete military training records (AKO/iPERMS)
- Document your 68U experience hours: audiometry tests performed, hearing aids fitted, ENT procedures assisted
- Join professional associations: International Hearing Society ($125), AAMA ($115), or state audiology association
- Visit 10+ local ENT clinics, audiology practices, and hearing aid centers—introduce yourself and ask about opportunities
- Register on USAJOBS.gov for VA positions and set up job alerts for audiology/ENT roles
Months 3-4: Certification pursuit and education
- If eligible, register for hearing aid specialist state exam and NBC-HIS certification
- Study using NBC-HIS prep materials and online courses (2-3 months preparation)
- If pursuing medical assistant path, enroll in CMA exam prep course or community college MA program
- Apply for medical assistant positions to gain civilian experience while pursuing certification
- Consider SkillBridge internship (last 180 days of service) at audiology clinic, ENT practice, or VA medical center
- Update resume using skills translation—consider professional healthcare resume writer ($150-$300)
- Complete CPR/BLS certification through American Heart Association ($50-$75)
- Take manufacturer-offered online courses for hearing aid technology (free continuing education)
Months 5-6: Job search and career launch
- Apply to 30+ positions across multiple paths: audiology assistant, ENT medical assistant, hearing aid specialist, VA positions
- Target veteran-friendly employers: VA medical centers (veteran preference), military-friendly healthcare systems
- Apply for hearing aid manufacturer/corporate positions if interested in industry roles
- Network aggressively—contact former 68U colleagues who transitioned, join LinkedIn groups for audiologists and ENT professionals
- Prepare for interviews by translating military experience using civilian terminology
- Be willing to start at entry level (medical assistant, audiology assistant) if hearing aid specialist license takes time
- Consider temporary or part-time positions to gain civilian experience while completing certifications
- Follow up on all applications—persistence matters in civilian healthcare hiring
Bottom line for Army 68U ENT Specialists
Your 68U experience represents specialized training in two distinct civilian fields—audiology and otolaryngology—that most healthcare workers never access.
You've performed diagnostic hearing evaluations, fitted hearing aids, assisted in surgical procedures, operated specialized equipment, and provided technical patient care in one of medicine's most complex specialties. That expertise is valuable and in demand.
The civilian audiology and ENT fields are growing driven by aging population, increasing hearing loss awareness, and expanding medical treatments for ear, nose, and throat conditions. Hearing aid specialists are especially in demand—projected 10% growth over next decade.
First-year income of $30,000-$42,000 is realistic starting as medical assistant or audiology assistant, often while pursuing advanced credentials. Within 3-5 years with hearing aid specialist license or senior technician experience, $50,000-$65,000 is achievable. Specialized roles in hearing aid dispensing, VA positions, or clinical management can reach $65,000-$95,000.
Your pathway depends on state licensure options. Research immediately whether your state accepts 68U training for hearing aid specialist licensure—if yes, that's your highest-value certification (adds $15,000-$30,000 annual earning potential). If not, pursue medical assistant certification or audiology assistant credentials and build from there.
You served a specialized mission supporting warfighter readiness through hearing conservation and ENT medical care. Civilian healthcare needs that same expertise serving communities, veterans, and patients with hearing and ENT conditions.
Execute the plan. Your skills translate—make sure your credentials prove it.
Ready to build your transition plan? Use the career planning tools at Military Transition Toolkit to map your skills, research salaries, and track your certifications.